FAQs
Delivery Time
Most orders arrive within 5-10 days of order being confirmed. An order confirmation SMS/Email will be sent to you, post which an SMS/Email notification will be sent, once your order is shipped.
Delivery Charges
Delivery charge of INR 99 will be levied on orders worth INR 2499 and below. Delivery charges are not refundable in case of such orders.
International Shipping
We only ship within India but accept most international credit cards.
Unable to Deliver
If you are not available to take delivery, when our courier partner attempts to deliver your order, the courier service will notify you. Thereafter, an additional attempt will be made to deliver your order, after which your package will be returned to our fulfilment centre. In case of a prepaid order, a refund will be generated and credited to your website wallet account. Please check CREDITS section in FAQs for more details.
Order Tracking
You can check the status of your order via the Tracking link shared with you via SMS/email or by clicking on “Track Order” listed on the bottom section of the homepage. Upon clicking, you will be asked to provide your Order No. or AWB No. You can then view your order history and track your current order/s in real time.
Please Note: The tracking link is activated post 24 hours of the order being received.
Split Shipments
Sometimes, we ship orders in multiple parts, so we can get you each part faster, therefore, one of the shipments may arrive in advance of another.
Order Delays or Cancellations
We do our best to deliver all orders within the expected delivery date. However, sometimes, it might take us longer than expected to deliver your product. In the event that your delivery date has passed and you still haven’t received your order, please email us at help@flauntyourtee.com with your tracking number, so we can assist you with the same.
Orders Cancelled by FYT (Flaunt Your Tee)
Occasionally we may have to cancel an order if:
- The product is out of stock or discontinued
- The item is damaged in transit
In case this is a pre-paid order, we will refund the amount to your payment source account
Damaged on Arrival
If your order is tampered, opened, or visibly damaged on delivery, return the order on arrival and notify our Customer Care team by emailing help@flauntyourtee.com
Pay on Delivery
Pay on Delivery (via cash, or through a UPI, Wallet or Debit Cards) is not available as a payment option.
Online Payments
We support all major domestic and international credit cards, debit cards, wallets and banks for net banking.
Cancelling an order
Only orders that haven’t left the fulfilment centre can be cancelled. To cancel an order, view the order details in My Account >Orders> Select Product> Cancel. If the order has already been shipped from our fulfilment centre, then you can refuse to accept the delivery and send it back with the courier partner. A refund will be generated, after the product is received at our fulfilment centre.
Return Process
A request for return can only be raised post 24 hours of receipt of product. All returns requests must be received within 15 days of delivery. To return a product, view the order details in – My Account > Orders> Select Product > Return. Once the request is processed, the return order will be picked up from the address provided by you while placing the return request.
Once your return request has been generated, we’ll send you a confirmation via SMS and email.
Return & Refund Policy
Most items are eligible for returns (and refunds). All refundable items should be unused, intact and in their original packaging (labels, tags, boxes)
The refund will be processed post quality inspection of the product(s). This may take 5-7 working days post receipt of goods at our fulfilment centre.
Returns With Promo Code or Discount
If you used a promo code or discount at the time of purchase, you will be credited only for the final amount you paid after using the promo code.
Pre-paid Orders
For pre-paid orders, you can choose to receive the refund back to the payment source account, where the payment was made from, or you can receive the refund as credits in your website wallet account, which can be used for future transactions.
To select your preferred mode of refund, please go to My Account> Orders> Select the product/s > Select ‘Cancel’ or ‘Return’. You will be directed to a page where you can select the preferred way for initiating a refund.
It may take up to 5 days for the amount to reflect in the source account.
- The FYT credits entitle you to shop from www.flauntytourtee.com only
- The credits are valid for a period of one year from the date of purchase and/or date of receipt as refund, into your website account
- The value of 1 Credit is equal to Re 1/-
- The credits can be redeemed over multiple transactions on www.flauntytourtee.com
- Once bought and/or received as refund, the credits will reflect in your flauntyourtee.com account. Please visit the ‘My Accounts’ section to check your total/ balance credits
- The credits will be redeemed at the Check Out page
- Any amount in excess of the credits, must be paid via alternative payment methods like net banking or debit/credit cards
- FYT credits and FYT E-Gift Vouchers CANNOT be redeemed together for a single transaction
- The credits once bought/ received as refund, are non-returnable and non-refundable. They can only be used on flauntyourtee.com for buying apparel
- In case of any dispute regarding the Flaunt Your Tee credits, the decision of s2iServices shall be binding.
- In the event of a return of a product/s paid via credits, the said amount will be refunded as credits in your flauntyourtee.com account
- The credit points cannot be in excess of INR 10,000 at any point in time
- FYT Credits cannot be redeemed during certain special promotions/offers on flauntyourtee.com, including a Flat 50% Off Offer, Super Weekend and Super Saturday
We would love to hear from you!
Connect with us at help@flauntyourtee.com for any query, feedback, or suggestions. You may also WhatsApp us at +91 9830572318